Commonwealth of Massachusetts · 2021–2026
The help desk for Massachusetts buyers
At the Operational Services Division I supported COMMBUYS, the state's procurement system, and VRM, its vendor sales reporting system. State buyers, city and town officials, and vendors called with everything from first-time bid postings to tangled account permissions, and I took both the first-line and the escalated tickets.
A lot of the job was teaching: walking procurement officials and municipal staff through the system one-on-one until posting a bid felt routine. Behind the scenes I built a Microsoft Power Automate pipeline that put the help desk's numbers into a daily report for leadership, so nobody had to compile it by hand.
Franklin High School · 2017–2020
FRED: school TV built from Raspberry Pis
The old ceiling-hung TVs that carried morning announcements were coming down, but most classrooms already had a projector and a network connection. So I designed FRED, Franklin's Raspberry Pi Educational Delivery system ("Yabba Dabba Do It Yourself"). When the studio goes live, a control server tells a Raspberry Pi in each room to switch the projector on over a serial cable I soldered myself, change inputs, and play the stream. No teacher has to touch anything, and nothing leaves the building.
I designed and piloted it and presented it at the MassCUE Fall Conference at Gillette Stadium in 2019 and 2020, but COVID closed the schools before it could roll out. I also led MassCUE's Technology Integration Specialist SIG, a statewide group for the people whose job is teaching teachers to use technology.
Old Sloop Church, Rockport · 2021–now
Live every Sunday, no retakes
I'm the streaming video director at the Old Sloop, Rockport's First Congregational Church. I run the cameras and the live stream for services and events, and I maintain and upgrade the gear. There's no second take on a Sunday morning, so the system has to work the first time.
I also installed the camera behind the photo at the top of this page: a dual-camera unit in the bell tower, feeding a server I set up and wrote the control software for. It streams the view to YouTube around the clock with live weather and tide data, sends my phone an alert if anything breaks, and saves a still every couple of minutes. That's where the photo came from.